August 28th, 2025
to
August 31st, 2025
Dear valued client,
Providing our partners with cutting-edge and powerful technology to perform your background checks has always been a pillar at ISP, and along with that comes periodic maintenance to our systems. Our next system upgrade I scheduled to deploy the afternoon of Thursday August 28th, 2025 and is expected to last through the morning of Sunday, August 31st, 2025. Our technology team will be monitoring the process throughout the weekend to ensure a successful deployment. During this time, our client and candidate facing portals will be offline. We ask that you submit any orders prior to or after this window, and inform your candidates with pending portal invitations of this down time, to avoid any possible delays.
In an effort to provide you with as much advanced notice as possible, we are communicating this now so your team can prepare. If you have any questions or concerns, please contact our Customer Service team and we will make sure you have the support you need. We can be reached at 800-474-4420 or custservice@integratedscreening.com .
LocalStorage is not allowed.
What New York's Clean Slate Law Means for Employers:
Effective November 16th 2024 CPL 160.57 provides for the automatic sealing of certain criminal history records after specific waiting periods. The primary impact will be that you may no longer see certain cases from prior screenings. If you would like to learn more about the types of records this impacts, follow this link: https://nyassembly.gov/cleanslate/?sec=what_it_does
NOTICE: Some states and counties are considering redacting some personally identifiable information, like dates of birth or driver's license numbers, from public court records. California and Michigan are two states where we see this happening already. Because of these redactions, additional research may be needed directly from the court, which can cause extended turnaround times in these areas. To keep you as informed as possible, ISP will be posting ETAs inside your orders if there is a search that could be affected.
NEW YORK CITY FAIR CHANCE ACT UPDATE:
If your organization does any hiring in New York City, please be aware that amendments to the City Human Rights Law went into effect on July 28, 2021, which could have an impact on your screening process. As a part of this update, criminal history cannot be part of your background screen until after a conditional offer of employment is extended. Per the NYCHRL this means applicant must be vetted on all non-criminal information, such as work experience, educational qualifications, licensure etc. prior to the conditional offer.
Refer to this website for further information:
https://www1.nyc.gov/assets/cchr/downloads/pdf/publications/FCA-info-for-employers-2021.pdf
Please contact our Customer Service Department if ISP can offer any assistance with these changes.
NOTICE: The use of this system is restricted. Only authorized
users may access this system. Information from this site may only be used for FCRA
compliant purposes. Any unauthorized access to this system is prohibited and is
subject to criminal and civil penalties under Federal Laws including, but not limited
to, the Computer Fraud and Abuse Act and the National Information Infrastructure
Protection Act